At TEEFLIPS, we take pride in delivering high-quality products to our customers. However, if you are not fully satisfied with your purchase, we’re here to help.
1. Return Policy
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Eligibility: Items must be unused, unwashed, and in their original packaging with tags intact.
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Return Window: You must initiate a return within 7 days of receiving your order.
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Non-Returnable Items: Customized, personalized, clearance, or final sale items cannot be returned unless they are damaged or defective.
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Condition: Returned products must be in resaleable condition. Items showing signs of wear or damage will not be accepted.
2. Return Process
To initiate a return, please follow these steps:
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Email us at support@teeflips.in with your order number, item(s) details, and reason for return.
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We will respond within 1–2 business days with return instructions.
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Ship the product back to the address provided. Return shipping costs are the responsibility of the customer unless the item was incorrect or defective.
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Once we receive and inspect the returned item, we will notify you of the status and process your refund if eligible.
3. Refund Policy
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Refund Method: If your return is approved, a refund will be processed to your original payment method within 5–7 business days.
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Shipping Charges: Shipping fees are non-refundable.
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Partial Refunds: In some cases, partial refunds may be issued for items not in their original condition or returned late.
4. Damaged or Incorrect Items
If you received a damaged, defective, or wrong item:
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Please email us at support@teeflips.in within 48 hours of receiving your order with photos of the item.
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We will arrange a replacement or full refund at no extra cost.
5. Order Cancellations
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You may cancel your order before it is dispatched.
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Once an order is shipped, it cannot be cancelled. You may still request a return once it is delivered.
6. Need Help?
For any return or refund-related inquiries, contact our support team:
Email: support@teeflips.in
Working Hours: Monday to Saturday, 10 AM – 6 PM